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Customer care

SHIPPING

All PPEACHED items are shipped via Australia post. Please be mindful of Auspost delays due to COVID19.

All standard and express orders placed will be shipped 5:00pm AEST the following business day.

STANDARD SHIPPING for all orders is $10 AUD

Delivery between 4 - 8 business days

EXPRESS SHIPPING for all orders is $15 AUD

Delivery between 2 -3 business days

INTERNATIONAL SHIPPING standard shipping $20 - $40AUD

Delivery between 2 - 3 weeks dependent on country.

Once your order has been dispatched you will receive an email with all tracking information and order confirmation.

TAXES

Order totals do not include taxes or duties. Please note local charges SALES TAX, CUSTOM DUTY may occur depending on your region and local customs duties. These charges are at the customers own expense

PRE ORDER

Please be mindful of pre order date when placing order. All pre orders will be shipped within the week of launch. If you have any concerns tracking your pre ordered style please email hello@ppeached.com

PPEACHED will happily authorise STORE CREDIT or REFUND for any full priced product purchased online.

RETURNS

RETURN requests must be emailed within 7 days of delivery

Please contact hello@ppeached.com to authorise your return prior to shipping

Returns must be shipped within 7 days of authorisation

Returned items must be unworn, unused and unwashed in packaging with all original tags attached.

Cost of sending back product is at the customers expense

PPEACHED will not be liable for the loss of an item being returned.

WE RESERVE THE RIGHT TO REFUSE A RETURN IF THE MERCHANDISE DOES NOT MEET THE STANDARDS ABOVE

FAULTY & DAMAGED ITEMS - please email us directly hello@ppeached.com

SALE PRODUCTS and products purchased during a discount period are not eligible for a Refund or Store credit unless deemed faulty and may ONLY be returned for an exchange within 14days

ADDITIONAL INFORMATION

KINDLY UNDERSTAND WE ARE UNABLE TO PROCESS ANY CHANGES TO AN ORDER FOLLOWING CHECKOUT. REQUESTS TO AMEND SIZING OR DELIVERY ADDRESS FOLLOWING CHECKOUT WILL NOT BE POSSIBLE

PLACING AN ORDER & ORDER CONFIRMATION

Please follow the check out instructions to place your order. Once we have received the order, we will send you an Order Confirmation via e-mail to acknowledge that we have received your order. All orders are subject to approval by PPEACHED and we will confirm the order by sending you a Shipment Confirmation via email. Please note that during sales periods it may take up 5 business days to process an order. We reserve the right to cancel your order at any time before we have accepted it and we may withdraw our approval and cancel your order where there has been an obvious error in price or where the products are no longer in our inventory. We also reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We may also require verification of information prior to the acceptance and/or shipment of any order.